Return Policy
1. Overview
At Snap Drops, we want you to be satisfied with your purchase. If you are not completely happy, we’re here to help.
2. Return Eligibility
You may request a return if:
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The item is damaged, defective, or incorrect
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The item is unused and in its original packaging
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The return request is made within 7 days of delivery
Items that do not meet these conditions may not be eligible for return.
3. Non-Returnable Items
The following items cannot be returned:
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Personal care or hygiene products (once opened)
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Items marked as “Final Sale”
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Used or damaged items (not due to our error)
4. Return Process
To initiate a return:
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Contact us at info.snapdrops@gmail.com with your order details
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Share clear images/videos of the issue (if applicable)
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Our team will review and provide return instructions
Do not send items back without confirmation.
5. Refunds
Once your return is received and inspected:
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Approved refunds will be processed within 7-14 business days
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Refunds will be issued to the original payment method
6. Cash on Delivery (COD) Orders
For COD orders:
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Refunds may be processed via bank transfer, UPI, or store credit
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You will be asked to provide payment details for refund processing
7. Shipping Costs
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Return shipping costs may be borne by the customer unless the item is defective or incorrect
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Original shipping charges (if any) are non-refundable
8. Exchanges
We only replace items if they are defective, damaged, or incorrect. Exchanges are subject to product availability.
9. Late or Missing Refunds
If you haven’t received your refund:
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Check your bank account again
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Contact your payment provider
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If the issue persists, contact us
10. Contact Us
For any return or refund queries, contact us at:
📧 Email: info.snapdrops@gmail.com
📞 Phone: 7005621873