Shipping policy
At Snap Drops, we are committed to delivering your orders quickly and efficiently across India. This Shipping Policy explains our order processing timelines, shipping methods, delivery estimates, and related information.
Order Processing
- Orders are typically processed within 1–3 business days after payment confirmation.
- Orders are not processed or shipped on Sundays or public holidays.
- During high-demand periods or promotional sales, processing times may be slightly delayed.
Once your order is shipped, you will receive a confirmation email or message with tracking details.
Shipping Time
Estimated delivery times may vary depending on your location and courier availability.
Estimated Delivery Timelines
- Metro Cities: 3–7 business days
- Other Cities & Towns: 5–10 business days
- Remote Areas: 7–14 business days
Please note that these are estimated timelines and may vary due to unforeseen circumstances.
Shipping Charges
- Shipping charges, if applicable, will be displayed during checkout before payment.
- Free shipping promotions may be available on selected products or order values.
Order Tracking
Once your order has been shipped, tracking information will be shared through email or SMS, allowing you to monitor your shipment status.
Delayed or Lost Shipments
While we work with reliable courier partners, delays may occasionally occur due to:
- Weather conditions
- Courier service disruptions
- Public holidays
- Incorrect shipping details
- High order volumes
If your shipment appears delayed or lost, please contact us at:
Email: info.snapdrops@gmail.com
We will assist you in resolving the issue as quickly as possible.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
Snap Drops is not responsible for delivery issues caused by:
- Incorrect addresses
- Invalid phone numbers
- Incomplete delivery information
Additional shipping charges may apply for re-delivery attempts.
Damaged Packages
If your package arrives damaged:
- Take clear photos of the package and product.
- Contact us within 48 hours of delivery.
- Include your order number and photos when contacting support.
We will review the issue and provide an appropriate resolution.